Our Privacy Policy

Copy By Sophie is committed to protecting your privacy and giving you a safe online experience. This Privacy Policy applies to all of the products, services and websites offered by Copy By Sophie or its subsidiaries or affiliated companies. Sometimes, we may post product specific privacy notices or materials to explain our services and products in more detail. If you have any questions about this Privacy Policy, please feel free to contact us through our website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Information We Collect and How We Use It

We may collect the following types of information:

  • Information you provide – When you sign up with or make a purchase from Copy By Sophie, we ask you for personal information. We may combine the information you submit with information from other Copy By Sophie services or third parties in order to provide you with a better experience and to improve the quality of our services. This won’t occur without your consent unless necessary for site security. This data is retained for as long as you have an active account with Copy By Sophie.
  • Cookies – When you visit Copy By Sophie, we send one or more cookies to your device. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. Copy By Sophie also uses cookies in its advertising services to help advertisers and publishers serve and manage ads across the web and on Copy By Sophie services.
  • Log information – When you access the services of Copy By Sophie via browser, application, or other clients, our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. These logs are retained for a period of days and are used for anti-fraud and website security purposes. After this time, these logs are automatically deleted.
  • Traffic information – When you access the services of Copy By Sophie via browser, application, or other, clients we record certain information using our traffic analysis tool, Google Analytics. This information is stored in an anonymised manner but does include data such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. These logs are retained for a period of months and are used for content and marketing planning purposes so that we can improve our content and services. After this time, these logs are automatically deleted.
  • User communications – When you send an email or other communications to Copy By Sophie, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services or products but never to send you communications that are not related to your purchases or that you haven’t opted into.
  • Affiliated Copy By Sophie services on other sites – We offer some of our services on or through other websites. Personal information that you provide to those sites may be sent to Copy By Sophie in order to deliver the service. We process such information under this Privacy Policy.
  • Third Party Applications – Copy By Sophie may make available third-party applications, such as plugins, modules or extensions, through its services. The information collected by Copy By Sophie when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.
  • Location data – Copy By Sophie does not collect location data.
  • Other sites – This Privacy Policy applies to Copy By Sophie’s services only. We do not exercise control over the sites displayed as search results, sites that include Copy By Sophie applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.


In addition to the above, we may use the information we collect to:

  • Provide, maintain, protect, and improve our services (including advertising services) and develop new services; and
  • Protect the rights or property of Copy By Sophie or our users.

If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

Copy By Sophie processes personal information on our servers in Australia. In some cases, we process personal information outside your own country.

Information Sharing

Copy By Sophie only shares personal information with other companies or individuals outside of Copy By Sophie in the following limited circumstances:

  • We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
  • If we provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Copy By Sophie, its users or the public as required or permitted by law.

If Copy By Sophie becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Copy By Sophie employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

Enforcement

Copy By Sophie regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is Copy By Sophie’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Copy By Sophie and an individual.

Changes To This Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

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Acknowledgement of Country

I acknowledge the Traditional Owners of the land where I work and live. I give my utmost respect to their Elders, past, present and emerging. I celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders and Families.

I embrace a positive and inclusive environment for all, welcoming diversity and celebrating creativity.

Contact me today to find out how I can help you.